Search job openings, see if they fit - company salaries, reviews, and more posted by The Home Depot employees. JOSH Know your rights. You have to be willing to work quickly. You do lift a lot. If you have an apartment, if you have a home, if you want to go out on your own and do contractor handyman work, you’re going to learn so much. GILBERT Once you’ve applied, please come back and apply for other jobs at this store and any store near you. They’re wonderful people to work with. I have never had a 401K on any job I’ve ever had and this one was the first. So, they strive to meet the needs of every single customer, and provide them with exceptional customer service and knowledge about the products being sold. OLIVER This is my second job. Some of my co-workers have become my brothers and my sisters. MATT A Customer Service Representative is a job that requires the ability to handle multiple tasks. Associates are the first point of contact for our Customers and/or Sales Associates via Fax, Email and Calls. ANTHONY You are part of the family. Prevented store losses using awareness, attention to detail and integrity. The Home Depot store location(s) (city, state) to which you would like to apply, The name of the organization being represented. They are not getting ready to go out of business. Must have strong desire to help customers, work well under pressure and maintain a courteous, professional demeanor at all times. Merchandising is a very physical job. I do love working for The Home Depot, because I just think it’s a wonderful place to work. At [CompanyX], we count on our customer service department to interact professionally with our valued customers when they have questions or concerns. It’s kind of crazy. Search Home depot customer service jobs. Click here to view Federal Labor Law posters. 7022 W COLONIAL DR Providing face coverings and gloves to associates. When I first got here that was what I’m seeking and I’m experiencing it and at this point the sky’s the limit for me. Sometimes it’s crazier stuff like hey my kid needs to build a T-REX out of pvc. So from a culture standpoint, we have partners not employees because we want to seek their feedback. You do lift a lot. JUSTIN Like right now, we are working on the spring reset. I still have time to do things in the afternoon and in today’s economy, you want to have a job you know is going to be there. What are the duties of a customer service representative? Lots of trucks coming inbound to unload and then we are loading trucks to go to stores, so there is a lot of forklift traffic. You have to be willing to work independently. Oh what makes me good at my job is that I’m a people person. KYMONI Home Depot sales associates perform a variety of important duties for the hardware store chain. Our main focus is getting product in front of customers quickly. They are taking care of me and I thank them for that every day. Handle a variety of contacts in a fast-paced … This email box is designed to assist job seekers who require reasonable accommodation to the application process. Making sure there are flatbeds and lumber carts for customers. All rights reserved. With stores, distribution centers, and corporate offices across the country, your next opportunity might be right around the corner. Be the face and voice of this company and listen carefully to what the customer is saying while maintaining a polite and helpful attitude. Job Description. KYMONI Get the right Customer service home depot job with company ratings & salaries. Available positions may vary by location. Checking in merchandise, bringing it to the floor, assisting other associates, shipping out. The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. ANNETTA Strong follow up & problem solving skills. BARBARA GABE 8 The Home Depot Customer Service Representative jobs. We do price changes and we also execute projects. ELIUD JESSE So they’ve been very flexible. The hours, the time we come in, the time we get off. And then we, as a team, pack everything out onto the shelves. So if you want to further your career at The Home Depot, this is the place to be. I love the schedule. Your focus is making sure the products have a label, they’re clean, they’re stocked, just that everything looks, what they call, grand opening ready. That’s just tradition for us. A Customer Service Representative is responsible for handling an array of front-facing duties. I’ve known freight associates that are store managers now. They are taking care of me and I thank them for that every day. We have sick time. OLIVER ALPHONZO On rare occasions there may be a need to move or lift light articles. Monday – Friday, Holidays and possible weekend shifts. Worked under strict deadlines and responded to service requests and emergency call-outs. You’re not just doing one thing, you’re doing several things at one time. I help customers out with loading assistance and keeping the parking lot clean and tidy. And then I went to school and then came back and closed the store, like from five to ten pm. They don’t want you to be stuck at one position. I help customers out with loading assistance and keeping the parking lot clean and tidy. CHRIS JESSE This email box is designed to assist job seekers who require reasonable accommodation to the application process. Honestly, this is just one big orange family. The best CSRs are genuinely excited to help customers. It’s just all around a good company to work for. I love the customers. 15%- Provide helpful, professional, courteous assistance to all customers (Internal and External). 401K has been very helpful to me. I’ve been in other industries and I would never leave Home Depot, because I love the working environment. SHANTA ©2005-2020 Home Depot Product Authority, LLC. 26 open jobs for Home depot customer service. And making sure that items are always available for our customers, for their convenience. Sales associates at the Home Depot store are responsible for providing friendly, fast, and dependable service to customers. We do the Christmas reset, we do the vanity reset. Limiting the number of customers in stores at one time. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. We get the employee stock purchase plan. SHARIFF There’s sometimes where I’ve been able to take nights off, but work a little bit longer on another night. It gives me energy. That’s just tradition for us. 20%- Interacts with other departments to resolve billing and shipping issues, and other clerical duties as assigned. Your focus is making sure the products have a label, they’re clean, they’re stocked, just that everything looks, what they call, grand opening ready. A typical day for a sales associate, would be coming in and um making our customers our first priority. And I can take this anywhere. The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. Vacation time and the company is very good if you need a day off. BILL BARBARA I feel confident to maybe one day open my own small business. Some of these tasks including interacting with customers over the phone, in person, and/or via email and social media. Apply to Distribution Manager, Customer Service Manager, Customer Service Representative and more! ANTHONY JARED Now, our associates are even more committed to keeping stores clean while our stores are open. Must be flexible with work hours due to service levels and the business needs. So if you want to further your career at The Home Depot, this is the place to be. They have the ability for tuition reimbursement. It gives me energy. Customer experience is a top priority and an absolute focus. Right now, I’m a cashier part time and I love it, because I love working with the customers. I love my fellow peers and my management team. My current role at The Home Depot is a lot associate. I’m thankful that our leaders at the top are looking to the future and aren’t just being complacent and stuck in where we are. So I’m confident that we are going to be around for a while. 10%- Provide knowledge insight and information about our products by utilizing tools such as catalog and website. I look forward to coming here. By the end of the day, I’ve usually walked about seven to eight miles. MONIQUE MATT Some of my co-workers have become my brothers and my sisters. TERRY Emails sent for non-disability related issues such as following up on an application will not receive a response. It’s good exercise. Upsells to Customers as designated. Paid parental leave to bond with your new addition, On-the-spot recognition and rewards for a job well done. OLIVER I love the bonding, co-workers, and most of all I like the advancement that the company has. So the work that we do here at night is basically we unload trucks. You have a store of people that are willing to help you accomplish your goal. I needed something that was going to go around my schedule out of the building. Tons of great salary information on Indeed.com TOMMY A response to your request may take up to two business days. We get the employee stock purchase plan. Managed quality communication, customer support and product representation for each client. You do earn vacation after a year and you also do earn sick time. STEPHANIE Process orders, prepare correspondences and fulfill customer needs to … And then I went to school and then came back and closed the store, like from five to ten pm. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. We have sick time. Answered customers questions and addressed problems and complaints in person and via phone. From the moment you walk through these doors, you start feeling welcomed. All rights reserved. We get travel benefits. And you know making sure that there’s carts up front. Here they treat you like family. And making sure that items are always available for our customers, for their convenience. 0261 – W COLONIAL Customer service skills is one of the main things that Home Depot has truly truly helped me out with. I just generally enjoy being around folks. The Home Depot store location(s) (city, state) to which you would like to apply, The name of the organization being represented. There’s always something going on here. Making sure there are flatbeds and lumber carts for customers. You can go as far as you want to go. Know your rights. The main responsibility of the Customer Service Representative is to provide accurate support for the client, vendor, and all other parties involved. They treat me so well here. It is a very energetic place to work and morale is good. STEPHANIE ALPHONZO Indeed.com estimated this salary based on data from 100097 employees, users and past and present job ads. ALPHONZO Some of the benefits that part time employees have here would be of course the ability to purchase, at a discount, Home Depot stock. I just generally enjoy being around folks. SHANTA Make sure that the shelves are packed down and straightened fully. 2 years of computer service skills and/or Contact Center experience preferred. I still have time to do things in the afternoon and in today’s economy, you want to have a job you know is going to be there. I like to talk to people. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. JOSH Merchandising is a very physical job. Performs special projects as assigned. GABE 40%- Receive incoming calls, faxes or emails to place orders, process returns, answer product questions, provide order status and/or route customer to appropriate Department or Sales Professional. The specific accommodation requested to complete the employment application. HAYGOOD They’re planning and not only planning, but they are executing it and making it happen. Be the face and voice of this company and listen carefully to what the customer is saying while maintaining a polite and helpful attitude. Oh what makes me good at my job is that I’m a people person. My gosh, the benefits are even better than I thought. They’re looking to what needs to happen next. Because it’s like one big family. The scheduling here, it is consistent. So the work that we do here at night is basically we unload trucks. And there is always an available store, if I was to move state to state in a transfer. In your email please include the following: If you are a third-party organization supporting individuals with disabilities, please send an email to myTHDHR@homedepot.com, In your email please include the following. Other Daily Duties. The hours, the time we come in, the time we get off. MONIQUE I was able to come in and work in the morning, which is usually about six o’clock to maybe twelve o’clock. What Does a Home Depot Retail Sales Associate Do? The specific accommodation requested to complete the employment application. We do the Christmas reset, we do the vanity reset. ANTHONY I love the schedule. It’s flexible. Respect for All People. We treat our associates with great respect and we have great leadership behind them, so you’ll always be taken care of and it’s a fun working environment. Get the right Home depot customer service job with company ratings & salaries. My favorite thing about working at Home Depot is just the opportunity to grow. TAMI Sales associates with The Home Depot typically provide customer service, including directing customers to products, answering questions about goods, or assisting in purchase decisions. JUSTIN TOMMY I love the Home Depot. BRAD They’re looking to what needs to happen next. We treat our associates with great respect and we have great leadership behind them, so you’ll always be taken care of and it’s a fun working environment. They love to talk. How ever far you want to go here, I’m here to help you do that. JESSE JOSH My gosh, the benefits are even better than I thought. Click here to view Federal Labor Law posters. And I can take this anywhere. Service Desk Associate 09/2014 to Current The Home Depot Spanish Springs, NV Trained new employees on company customer service policies and service level standards. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: The main responsibility of the Customer Service Representative is to provide accurate support for the client, vendor, and all other parties involved. Because it’s like one big family. You must be able to multi-task while understanding the intricacies of processing orders, returns, complaints, tracking of orders and/or general questions. It brings happiness to me, just to come here and see my co-workers. They are not getting ready to go out of business. We get travel benefits. I do love working for The Home Depot, because I just think it’s a wonderful place to work. If you stay busy and keep working, you’ll notice that the nights and things go by as fast as possible. Emails sent for non-disability related issues such as following up on an application will not receive a response. Vacation time and the company is very good if you need a day off. My current position is a merchandising execution associate. You are part of the family. The Customer Service Representative s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The scheduling here, it is consistent. So they’ve been very flexible. And the things you learn on the job are things that can directly help you. In-store and Distribution Center Hourly, Paid parental leave to bond with your new addition, On-the-spot recognition and rewards for a job well done. It is a very energetic place to work and morale is good. OLIVER Be the face and voice of this company and listen carefully to what the customer is saying while maintaining a polite and helpful attitude. MATT CAM GILBERT ALPHONZO I love the customers. Home Depot is a great company to work for simply because they want you to grow. Implementing additional cleaning measures to sanitize facilities. So I’m confident that we are going to be around for a while. It’s helped me lose weight, so that’s why I really like it. JARED What does a Customer Service Representative do? They have full-timers they have part-timers. I feel confident to maybe one day open my own small business. I receive products that the customers want to return, I verified the products and if it is ok and in the time so then I return their money. Bilingual candidates are encouraged to apply. How ever far you want to go here, I’m here to help you do that. BILL JESSE When I started working here, I thought it was going to be like any other job, where they just like okay you are just another worker, but not here. Click here to view Federal Labor Law posters. No direct reports.ENVIRONMENTAL JOB REQUIREMENTSENVIRONMENT: Located in a comfortable indoor area. And the things you learn on the job are things that can directly help you. MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES. I’m thankful that our leaders at the top are looking to the future and aren’t just being complacent and stuck in where we are. I walk over ten thousand steps a day. Our management has cook outs for us. 3,657 reviews from The Home Depot employees about working as a Customer Service Representative at The Home Depot. Learn about The Home Depot culture, salaries, benefits, work-life balance, management, job security, and more. Available positions may vary by location. That is universal. NICOLE Helped customers select products that best fit their personal needs. And there is always an available store, if I was to move state to state in a transfer. NATURE AND SCOPEReports to Customer Service Supervisor. MATT They’re patient, empathetic, and passionately communicative. Here they treat you like family. You can go as far as you want to go. Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. You do earn vacation after a year and you also do earn sick time. I am currently a freight supervisor at the Westin Home Depot. A response to your request may take up to two business days. NICOLE Plus, it’s a family. With stores, distribution centers, and corporate offices across the country, your next opportunity might be right around the corner. I’ve known freight associates that are store managers now. They want you to do your job fast. Any unpleasant conditions would be infrequent and not objectionable.TRAVEL: Typically requires overnight travel less than 10% of the time. BILL The general warehouse associate works in different areas processing inbound and outbound. 65 Home Depot Call Center jobs available on Indeed.com. They have been very good about working with me. I love the customers. ©2005-2020 Home Depot Product Authority, LLC. TOMMY It’s good exercise. They’re wonderful people to work with. You’re there, first of all, as the face of The Home Depot, because I help them walk out with a smile. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. When I first got here that was what I’m seeking and I’m experiencing it and at this point the sky’s the limit for me. Everybody treats everybody around here like their friend. A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. The Home Depot Customer Service Representative in the United States makes about $30,359 per year. If you have an apartment, if you have a home, if you want to go out on your own and do contractor handyman work, you’re going to learn so much. Bilingual candidates are encouraged to apply. I got my stepper, but it’s good when you punch out and you go home and you feel really good about the job that you did for the day. ELIUD Everybody treats everybody around here like their friend. The general warehouse associate works in different areas processing inbound and outbound. You have to be willing to work independently. Health and temperature checks at all locations, Required social distancing measures throughout buildings, Increased cleaning frequency and enhanced sanitation efforts, Thermometers and masks provided for associates, Daily health and temperature checks at all locations. I needed something that was going to go around my schedule out of the building. Honestly, this is just one big orange family. MONIQUE A typical day for a sales associate, would be coming in and um making our customers our first priority. TOMMY The kind of problems I solve are anything mundane from how to fix a sink. Sometimes it’s crazier stuff like hey my kid needs to build a T-REX out of pvc. Customer service skills is one of the main things that Home Depot has truly truly helped me out with. JUSTIN I like to talk to people. They’re planning and not only planning, but they are executing it and making it happen. Customer Service/Sales Associates provide fast, friendly… Type If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. Some of the benefits that part time employees have here would be of course the ability to purchase, at a discount, Home Depot stock. 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Shipping issues, and responding to complaints problems and complaints in person and phone. Other associates, shipping out, tracking of orders and/or general questions seekers who require accommodation! Tasks including interacting with customers over the phone, in person, home depot customer service representative job description email.
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